Asian Spectator

.
Business Advice

.

Temasys Releases Zero-code Component for Real-time Video, Chat, and Co-browsing in the Appian Platform

  • Written by Temasys Communications

Drag-and-drop component enhances real-time communications in Appian applications

SINGAPORE - Media OutReach - 29 July 2019 - Temasys announced that it has released a fully-certified zero-code component that makes it simple for developers to embed Temasys' Skylink real-time communications into applications developed on the Appian low-code platform[2]. The component creates superior customer experiences by empowering service representatives to engage customers with secure video, audio, chat, and co-browsing. The component can be deployed with any Appian application, including Appian's Intelligent Contact Center (ICC).[1]

Temasys Releases Zero-code Component for Real-time Video, Chat, and Co-browsing in the Appian Platform

 

"Organizations that win on customer service do it by providing fast, personalized, and seamless experiences across any and all channels that a customer wants to use," said Arturo Oliver, Senior Director of Product Strategy at Appian. "Our goal with ICC is to make it easy to create those fluid, omnichannel experiences, and the new Temasys component enables fast time-to-value for our customers."

Temasys Releases Zero-code Component for Real-time Video, Chat, and Co-browsing in the Appian Platform

 

All communication using the Temasys Skylink Real-Time Communications component for Appian[3] is end-to-end encrypted, including any data sent between applications. This means peace of mind for IT, customer service, and contact center leaders who must ensure that customer voice and video calls, instant messages, and co-browsing streams are fully protected.

 

"We are excited to partner with Appian to bring Temasys' world leading real-time communication features to large enterprises," said Bent Rye, CEO of Temasys. "It's a win-win collaboration that brings tremendous value to our shared customers."

References

  1. ^ Media OutReach (www.media-outreach.com)
  2. ^ Appian low-code platform (www.appian.com)
  3. ^ Temasys Skylink Real-Time Communications component for Appian (temasys.io)

Authors: Temasys Communications

Read more http://www.media-outreach.com/release.php/View/9720#Contact

Magazine

Disparitas pemidanaan: mengapa pelaku kekerasan seksual bisa mendapat hukuman berbeda-beda untuk kasus serupa?

Ilustrasi korban kekerasan seksual.Tinnakorn jorruang/ShutterstockPraktik hukum di Indonesia masih menunjukkan adanya disparitas pemidanaan, yakni ketika ada dua orang atau lebih melakukan tindak pida...

8 aspek penting untuk memastikan keberlanjutan industri nikel dari hulu ke hilir

Isu mengenai hilirisasi nikel Indonesia tengah panas beberapa tahun ke belakang. Ambisi Presiden Joko Widodo untuk menjadikan Indonesia sentra produksi baterai kendaraan listrik (EV) dunia membuat akt...

Gangguan dismorfik tubuh: apa yang perlu kita ketahui tentang kondisi kesehatan mental ini

Selebritas Megan Fox dalam sebuah wawancara dengan Sports Illustrated mengungkapkan bahwa dia memiliki dismorfik tubuh (body dysmorphia). Fox mengatakan: “Saya tidak pernah melihat diri saya sep...



NewsServices.com

Content & Technology Connecting Global Audiences

More Information - Less Opinion