Edward Yum, Founder & Group CEO, AYASA Globo

AYASA Globo can maintain 98% of the client retention rate

AYASA Globo managed to sustain growth and maintain high retention rate over the past few years. The advantage of having the full operation, compliance and relationship teams stationed in Hong Kong facilitates the delivery of high-quality client service to promptly respond to all clients' queries. It also insists on no outsourcing to other cities at all so it can guarantee high-quality client services. As a result, AYASA Globo maintains 98% of the client retention rate in 2021 which is an impressive number in a B2B business.

Strong growth in business despite the pandemic

AYASA Globo managed to sustain growth in 2020-2022 despite the outbreak of COVID-19, AYASA Globo still have numerous new funds launched with it and continued to engage it as their fund administrators. 2021 was actually a record high for AYASA Globo in terms of the numbers of new funds launched. It has a 56% growth of fund administration fee revenue in 2021/22 compared to 2020/21. Number of funds under administration: approaching 200 funds in 2021, 114% increase in AUM compared to last year. The result was quite outstanding comparing with the other financial institutions.

Edward Yum further added "AYASA Globo is opening a new office in Singapore next quarter and planning to set up an office in London as well, it allows us to deliver a more comprehensive service to our clients. Together with the development of our own fintech product - AGenius, I believe AYASA Globo will be able to uplift our service beyond industry standard."

Hashtag: #AYASAGlobo

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References

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