Asian Spectator

Men's Weekly

.

Fear trumps anger when it comes to data breaches – angry customers vent, but fearful customers don't come back

  • Written by Rajendran Murthy, Professor of Marketing, Rochester Institute of Technology
Fear trumps anger when it comes to data breaches – angry customers vent, but fearful customers don't come backOne-third of customers will return to a hacked site without even changing their password, according to a recent study.d3sign/Moment Collection/Getty Images

The Research Brief is a short take about interesting academic work.

The big idea

When a person is notified of a data breach involving their personal information, if they react with a feeling of...

More Articles ...

  1. How pardoning extremists undermines the rule of law
  2. A brief history of colorful presidential relatives, from Alice Roosevelt to Hunter Biden
  3. US talks sanctions against Uganda after a harsh anti-gay law – but criminalizing same-sex activities has become a political tactic globally
  4. How will AI affect workers? Tech waves of the past show how unpredictable the path can be
  5. Proving Fermat's last theorem: 2 mathematicians explain how building bridges within the discipline helped solve a centuries-old mystery
  6. To see how smoke affects endangered orangutans, we studied their voices during and after massive Indonesian wildfires
  7. For some NBA draftees who overcame adversity, making the transition to fame and fortune is no slam dunk
  8. Ocean heat is off the charts – here's what that means for humans and ecosystems around the world
  9. Islam's call to prayer is ringing out in more US cities -- affirming a long and growing presence of Muslims in America
  10. Mission trips are an evangelical rite of passage for US teens – but why?

Magazine

Hobi ‘takeaway’ kopi? Awas gelas sekali pakai lepaskan ribuan partikel mikroplastik

Katerina Holmes/PexelsPukul 7.45 pagi. Kamu membeli kopi takeaway di kafe langganan, sembari menggenggam gelas hangat, menyeruput sedikit, lantas bergegas ke kantor.Kamu mungkin menganggap gelas itu ...

Bukan solusi tapi beban: Mengapa Prabowonomics justru berisiko terhadap perekonomian rakyat?

(ElKurnia8/Shutterstock)● Presiden Prabowo mengenalkan konsep ‘Prabowonomics’ yang diklaim bisa menumbuhkan ekonomi hingga 8%.● Lain di klaim, ‘Prabowonomics’ justr...

Kenapa nilai zakat Indonesia masih rendah meski pembayaran zakat digital sudah di mana-mana?

● Potensi zakat nasional tembus ratusan triliun.● Dana sebesar itu bisa jadi dana segar pembangunan dan pengentasan kemiskinan nasional.● Pembayaran online ternyata tak mendongkrak p...