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UPS impasse with union could deliver a costly strike, disrupting brick-and-mortar businesses as well as e-commerce

  • Written by Jason Miller, Associate Professor of Supply Chain Management, Michigan State University
UPS impasse with union could deliver a costly strike, disrupting brick-and-mortar businesses as well as e-commercePlacards are part and parcel of a protest.AP Photo/Brittainy Newman

Talks between the International Brotherhood of Teamsters and UPS over a new contract fell apart on July 5, 2023. The union and the shipping and logistics company are blaming each other for the collapse, which occurred a few weeks after 97% of UPS’s Teamsters voted to strike if...

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