Half of Customers Do Not Completely Trust Their Bank, J.D. Power Finds
- Written by J.D. Power
Citibank ranks highest in retail banking satisfaction for second consecutive year
SINGAPORE - Media OutReach - 28 Feb. 2019 - Trust needs to be at the core of a customer's relationship with their bank, particularly as they look to their bank as their trusted adviser for financial planning. It is significant that more than half (54%) of...