CPA Australia Asia-Pacific Small Business Survey 2023-24 - Mainland China results

CPA Australia's North China Committee President Mr Lloyd Peng said: "It's a positive sign that the number of Mainland Chinese small businesses that expect to recruit staff is gradually returning towards pre-pandemic levels. This indicates improving confidence, as typically small business only add to their headcount when they are confident in their prospects.

"Reflecting the improved expectations, Mainland Chinese small businesses are taking actions to transform and enhance their value creation for sustainable growth. Almost 30 per cent of survey respondents reported that their businesses benefited from improved business management in 2023 and 86 per cent will or may innovate through the introduction of new products and services this year. This upgrading of capacity and strong focus on innovation helps to explain why small businesses expect to create more positions

"It's important that stimulus policies to support private enterprises be continuously and consistently implemented this year. This should further ease the financial burden on small businesses, encourage further innovation and support overseas expansion amidst global uncertainties. For example, the targeted tax incentives such as "Six Taxes and Two Fees" reduction and exemption policies, improving market access, boosting intellectual property protections and supporting domestic consumption."

Increasing costs, increasing competition and rising interest rates are identified as major barriers for Mainland Chinese small businesses, the survey found. Most other Asia-Pacific markets surveyed experienced the same challenges.

In response, Mainland Chinese small businesses increasingly embrace and invest into cutting-edge technologies to improve efficiency and reduce costs.

Survey results show that last year, Mainland Chinese small businesses led the Asia-Pacific in investments into advanced technologies like artificial intelligence (AI) (30 per cent), enterprise resource planning (ERP) software (29 per cent) and business intelligence software (27 per cent).

CPA Australia's East and Central China Committee President Mr Raymond Zhu said: "Supportive policies, along with mature technology solutions in the market such as Artificial intelligence-as-a-Service (AIaaS) and leading digital infrastructure like 3.64 million 5G base stations in Mainland China, provide a strong foundation for small businesses to digitalise. Relying on these AI tools and solutions, they can make business decisions, develop data-driven strategies, reduce costs, and even revolutionise the traditional operational models.

"We recommend that Mainland Chinese small businesses enhance their cyber security and compliance management as part of their embracing of the AI era."

Mr Zhu also recommended: "Our survey also shows that technology uptake, including e-commerce has notably increased across ASEAN markets in the past five years. We recommend that Mainland Chinese small businesses study this changing customer behaviour and introduce new products or services to cater to emerging demand. These small businesses can use leading cross-border e-commerce platforms to expand into new markets including ASEAN and Belt and Road markets."

To support the remarkably high levels of technology adoption and innovation by Mainland Chinese small businesses, 90 per cent expect to seek external funds this year. Over half (52 per cent) reported their main reason for seeking such funds is for growth, six per cent higher than last year.

CPA Australia's South China Committee Member Mr William Huang said: "The survey shows that Mainland Chinese small businesses found improved financing conditions last year. Forty-nine per cent said that accessing finance was easy or very easy in 2023, 10 percentage points higher than the result in 2022. Banks were the most popular source of finance, with 37 per cent saying it was their main source of finance, in 2023, up from 29 per cent in 2022.

"The State Council has recently introduced guidelines on using a national financing credit service platform to help remove credit barriers for small businessess. We believe financial institutions can play a more active role in supporting small businesses to grow.

"To improve access to green and sustainable finance opportunities, we recommend small businesses start setting their low-carbon transition strategy and spend more time and resources on sustainability."

The survey reveals 93 per cent of Mainland Chinese small businesses are actively undertaking activities linked to environmental, social, and governance (ESG), the second highest result for the Asia-Pacific. They are leading the Asia-Pacific in the adoption of green and sustainable finance opportunities.

"Given Mainland China's commitment to reach carbon neutrality before 2060, there are likely to be an increasing number of green and sustainable finance opportunities in the market to support the green transition of businesses. These opportunities include but are not limited to government subsidies and grants, green loans and green guarantees. Small businesses should leverage such support to upgrade facilities or introduce new equipment as part of embedding sustainability into their operating model."

CPA Australia collected 4,222 responses from small businesses in various industries across Mainland China, Hong Kong, Taiwan, Malaysia, Vietnam, India, Indonesia, Philippines, Singapore, Australia and New Zealand during November to December 2023 for the Asia-Pacific Small Business Survey. There were 753 respondents from Mainland China.

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References

1. ^{^} Media OutReach Newswire (www.media-outreach.com)
2. ^{^} Asia-Pacific Small Business Survey (www.cpaaustralia.com.au)