The 15-Day Free Returns, No Questions Asked* initiative is a testament to Shopee's dedication to a frictionless online shopping experience. Previously exclusive to products from Shopee Mall sellers, this policy now extends to include eligible items from all product categories available on Shopee, including fashion, electronics, and FMCG. It's a bold move that underscores their unwavering commitment to customer happiness. With Shopee, you're invited to shop with the confidence that your satisfaction is not just expected—it's assured.

Here's how you can take advantage of Shopee’s 15-Day Free Returns, No Questions Asked* policy:

1. Check Eligibility: Before making a purchase, verify that the item is eligible for return. For example, you can send back a t-shirt, but not a pair of briefs!
2. Raise a Return/Refund Request: If you need to make a return, simply go to your order history, select the item, and choose "Return/Refund" with "Change of Mind" as your reason.
3. Select shipping options: Ship the item back using the provided instructions, or take advantage of the myriad options available, like sending your parcel to one of the 2000 Shopee Collection Points located around the island. For maximum convenience, you can even schedule a doorstep pickup, so you don’t even need to step foot out of the house.

*T&Cs apply.

Hashtag: #Shopee

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References

1. ^{^} Media OutReach Newswire (www.media-outreach.com)
2. ^{^} here (shopee.sg)